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FAQ'S

Here you will find answers to the most commonly asked Questions

Freight Charges

Why can’t i see freight charges on your website?

At LadderZone we only quote accurate freight charges. We do not amortise freight charges across other products or sales.
Rest assured there is NO COMMITMENT TO PURCHASE and NO REQUIREMENT FOR CREDIT CARD DEATILS ONLINE if you proceed with a quote request thru the checkout.

Can I get a freight quote over the phone?

Unfortunately we are unable to offer freight quotes over the phone. Not atleast if we wish to only charge the true cost.
We ship a catalogue of over 600 products Australia wide to over 18,500 postcodes with vastly differing cubic dimensions and destination charge rates.
We sincerely wish it were that easy.

What is the Quote and Order Process

Simply add you chosen product/s to the cart and progress adding your billing details and using the “Request a Quote” buttons. (You may choose to create an account for reference of your requests).

Can I see my Previous Enquiry History

During the enquiry process you have the oportunity to create an account. If you have created an account during a previous enquiry you history will be shown in your account. Simply log in using the icon at the top of the site or under the my account link in the the footer

I can't see a particular Brand im am interested in

It may be a brand that is not Manufactured in Australia. At LadderZone we promote Australian Manufacturing and products that have been Designed, Manufactured & Tested in Australia to the Australian Ladder Standards.

A purchase from LadderZone is your assurance of Quality, Safety and Longevity and you are dealing directly with Manufacturers.

SAY HELLO

Contact Us

Address: 29 Lorn Rd, Queanbeyan NSW, 2620

Phone: 1300 944 912

Email: Sales@ladderzone.com.au

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