Where can i view the freight charges? Freight charges are calculated at the cart. Simply add your items to the cart and enter your preferred delivery address Why can’t i see freight charges on your website? In some cases, we may not have accurate packaging dimensions for your selected item(s), or your order may include quantities or products that require a consolidated or bulky goods freight quote. When this occurs, standard shipping rates will not be displayed. Instead, you will be presented with a “Request Bulky Goods Freight Quote” option, allowing us to provide you with the most accurate and cost-effective delivery price.Rest assured there is NO COMMITMENT TO PURCHASE and NO REQUIREMENT FOR CREDIT CARD DEATILS ONLINE if you proceed with a quote request thru the checkout. Can I get freight quotes over the phone? For most inquiries freight charges can be seen at the cart on entering your delivery address. If you have received a “Request Bulky Goods Freight Quote” notification, unfortunately we are unable to offer freight quotes over the phone. We will need to source the most cost-effective freight solution for you at the time of inquiry thru our transport partners.

What is the Quote and Order Process

Simply add your chosen product(s) to the cart and proceed through checkout, providing your billing and delivery address details. Pay using your preferred payment method. You will receive an email with your order confirmation and invoice, followed by shipping details once your goods have been dispatched. (Creating an account is optional but allows you to easily track your orders and requests).

Can I see my Previous Enquiry History

During the enquiry process you have the oportunity to create an account. If you have created an account during a previous enquiry you history will be shown in your account. Simply log in using the icon at the top of the site or under the my account link in the the footer

I can't see a particular Brand im am interested in

It may be a brand that is not Manufactured in Australia. At LadderZone we promote Australian Manufacturing and products that have been Designed, Manufactured & Tested in Australia to the Australian Ladder Standards.A purchase from LadderZone is your assurance of Quality, Safety and Longevity and you are dealing directly with Manufacturers.

Order Options & Inquiry

Ladderzone – for Safe, Affordable, Quality Ladders.

OnLine Order Inquiry
Choose the Product catagory best suited to your application

Select your preferred product model, size, and quantity from the dropdown menu and add the item(s) to your cart. Enter your delivery address at the cart to calculate and display shipping costs.

Note: Product prices listed do not include FREIGHT or TAX.

Freight Quote
Shipping multiple items together can often reduce the freight cost per item compared to shipping a single product. At checkout, shipping will usually be automatically calculated and displayed based on your order and delivery location. However, when an order exceeds a certain size, weight, or quantity thresholds, a “Request Bulk Shipping Rate” option will be shown instead.
Once we have been able to source the most cost-effective freight solution, we will revert with an email quotation invoice including freight (if any) and tax. If you decide to proceed, pay the invoice and your order will be shipped or available for collection. We accept payment by EFT, MasterCard and Visa.

Order by Phone
If you have questions about your product or other inquiries you can call us on 1300 944 912 and we will be happy to answer them. If you decide to proceed we can take your order and payment details over the phone. We accept payment by EFT, MasterCard and Visa.

Order by Email
You can send your standard order document by email and advise your preferred payment and shipping method. We accept payment by EFT, MasterCard and Visa.

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